Director of Human Resources (GLSEN)

New York, NY
Full Time
Mid Level


Director of Human Resources


Must reside in New York 

GLSEN works to create safe and affirming schools for all students, regardless of sexual orientation, gender identity, or gender expression. We have been doing this work since 1990, and we are the only national organization dedicated to transforming K-12 education systems to affirm LGBTQ+ students, particularly those who are trans, nonbinary, Black, Indigenous, people of color, people with disabilities, and from other communities that experience marginalization. With 44 Chapters in 40 states across the country, we work at the national, state, and local levels to form GSAs (Gay Straight Alliances or Gender and Sexuality Alliances), supportive networks of educators and other adult allies, develop inclusive curriculum, and pass policies that prohibit victimization, including discrimination, bullying, harassment, and punitive discipline that puts young people at greater risk for entering the school to prison pipeline. Our work has produced measurable improvements in the lives of LGBTQ+ students in the United States and internationally and helped establish new norms of safety and affirmation for LGBTQ+ students in K-12 schools.

For more information on GLSEN’s policy advocacy, student leadership initiatives, school-based programs, research, and professional development for educators visit

We accomplish our goals by working in hallways across the country -- from Congress and the Department of Education to schools and district officers in your community -- to improve school climate and champion LGBTQ issues in K-12 education.

  • We ​conduct extensive and original research to inform our evidence-based solutions for K-12 education.
  • We ​author developmentally appropriate resources for educators to use throughout their school community.
  • We ​partner with decision makers to ensure that comprehensive and inclusive safe schools policies are considered, passed and implemented
  • We ​partner with dozens of national education organizations to leverage our shared expertise into creating great schools and better opportunities for every student
  • We ​empower students to affect change by supporting student-led efforts to positively impact their own schools and local communities

The Opportunity:[AR1] 

We are hiring a HR Director to join us in advancing a culture of inclusion focusing on retention, recruitment, employee relations, and the continuous development and evolution of our equity and inclusion journey. The HR Director will position racial equity and inclusion central to the work at GLSEN, knowing that HR done through an equity and inclusion filter holds both institutional and cultural change.

The Director will report to the Deputy Executive Director for Finance and Administration with additional reporting responsibilities to the Executive Director and Chief of Staff. The HR Director will collaborate closely with the finance and administration teams and staff across all Departments. This position is both a strategic and hands-on role that provides full-cycle human resources support to the GLSEN team. This role is critical in executing our people initiatives, providing great internal customer support and driving HR functional excellence and process improvement.

The HR Director is responsible for creating a positive and inclusive employment experience for all GLSEN employees and members of our volunteer Chapter network which includes talent management, human resources operations, and processes that facilitate meeting the unique needs of GLSEN’s diverse constituencies. The position requires cross-functional collaboration, process improvement, data analysis, and problem solving. This position is a member of GLSEN’s Director’s leadership team that also serves as a support function for all Departments.



  • In collaboration with the Executive Director, Chief of Staff, and Deputy Executive Director for Finance and Administration, develop and implement a strategic HR plan to promote behaviors, culture, and competencies needed to achieve organizational mission and goals;
  • Monitor and ensure the organization’s compliance with federal, state, and local employment laws and recommended best practices. Advise and present solutions to Executive Director, Chief of Staff, and Deputy Executive Director for Finance and Administration on adjusting for changes in policy, practice, and resources.
  • Develop, maintain, and review formal HR policies and procedures contained in the Employee Handbook and elsewhere, ensuring equity in recruitment, compensation, promotions, and performance management;
  • Recommend, pilot, implement, and evaluate new approaches, policies and procedures to effect continuous improvement in HR Department efficiency and impact;
  • Foster a culture that builds trust and accountability through strong leadership, counsel, and people management that reflects GLSEN’s values, especially Racial, Gender, and Disability Justice;
  • Provide strategic input on organizational development, workforce planning, organizational structure, positions;
  • Responsible for developing and implementing programs for professional development, including training for managers, and promotional pathways;
  • Supports people managers to provide constructive and timely employee performance evaluations and handle discipline and termination of employees in accordance with organization’s policy;
  • Oversee Employee Relations, including confidential and sensitive personnel issues that require follow-up and consultation with outside consultants and legal counsel;
  • Manage GLSEN’s compensation and benefits, including tactical and strategic management of a transparent and equitable compensation philosophy, structure, pay policies, bonuses and raises, and a competitive and legally compliant benefits package;
  • In collaboration with the Finance team, manage the organization’s staffing budget, the HR department budget, and provide strategic input on cross-functional duties such as payroll;
  • Lead the HR team with a focus on individual and team development and coaching to create a collaborative environment that develops strengths, improves weaknesses, and encourages creative problem-solving; and
  • Contribute to exceptional employee experiences throughout the employee lifecycle including through structured recruitment, onboarding, ongoing engagement, and off boarding processes.


HR Operations:

  • Work with the Executive Team to create and execute an intersectional equity program that advances racial, gender, and disability justice outcomes at GLSEN. This programming will build opportunities for staff engagement on strengthening organizational culture;
  • Monitor compliance of employee experience functions with applicable laws and regulations including: COBRA, Worker’s Compensation, OSHA, EEO and FLSA;
  • Administer benefits program and compliance;
  • Administer payroll and related processes;
  • Maintain employment records and ensure critical conversations and milestones are well documented and archived; and
  • Design, conduct, and analyze employee satisfaction surveys and implement strategies based on insights.


Supervisory Responsibilities

  • Recruits, interviews, hires, and trains HR staff;
  • Oversees the daily workflow of the HR Department;
  • Provides constructive and timely HR employee performance evaluations;
  • Handles discipline and termination of HR employees in accordance with organization’s policy; and
  • Manages external HR consultants, third party administrators, and vendors.


Minimum Requirements and Qualifications

  • Bachelor’s degree in business or a related field preferred;
  • At least seven years of human resource management experience required, 10+ years preferred;
  • Experience in leading and executing strategic planning, talent management, and/or business development strongly preferred;
  • Deep understanding of Racial, Gender, and Disability Justice is required;
  • PHR/SPHR Certification is beneficial;
  • Excellent interpersonal, analytical, and conflict resolution skills that include a demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions;
  • Excellent verbal and written communication skills that include a demonstrated ability to read, analyze, and interpret documents such as safety rules and procedural guidance;
  • Ability to write routine reports, correspondence, and procedure manuals;
  • Ability to speak effectively before groups of stakeholders and employees; 
  • Strong supervisory and leadership skills are required;
  • Demonstrates sound judgement, high integrity, and utmost respect for confidentiality;
  • Thorough knowledge of employment-related laws and regulations across states and other jurisdictions;
  • Thorough understanding of employee development from recruitment through off boarding;
  • Proficient with Microsoft Office Suite.  Experience with human resource information systems (HRIS), applicant tracking systems (ATS), and other relevant HR software is required;
  • Experience building and improving internal business practices in a growth environment;
  • Proven track record of employee development and satisfaction; and
  • Proven results when creating and deploying strategies to recruit, attract, and retain the best talent.



GLSEN offers a generous benefits package, including: five weeks paid time off for new employees in addition to 10 paid holidays per year; 100% employer-paid medical and dental insurance for staff and optional benefits for family members; life insurance; and a 401k plan with increasing employer contributions based on staff tenure. Starting salary range: $110,000 – $130,000.

Working Conditions

  • Location will be a maximum of three days in person and two days remote per week with travel to the headquarters office in New York City and the satellite office in Washington, D.C. 
  • GLSEN seeks to facilitate a healthy and safe work life balance and offers flexible work schedule hours and locations that align with the demands of job responsibilities and employee needs.


GLSEN is an Equal Opportunity Employer. GLSEN strongly encourages people of color, of diverse gender identities, people with disabilities, and women to apply.

 [AR1]Reference About GLSEN/Melanie’s opening message in employee handbook and revise as helpful.

Our Commitment to Diversity, Equity, Inclusion & Belonging

Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.

Continue reading our about our commitment at


Apply for this position

Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file