Program Manager, IHOT & FSP | Bay Area Community Services

Oakland, CA

Full Time

Manager/Supervisor

Do you like solving problems and removing barriers for our acute mental health and homeless population? Do you value a position in which you are empowered in an autonomous role to do whatever it takes on any given day?

The Program Manager is responsible for leading a team providing direct service to acute mental health crisis cases in our new CARE Court IHOT/FSP Program. This position will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision. BACS’ staff does whatever it takes to find permanent housing for homeless people or stabilize mental health cases and the work happens both in the office, or out in the community. This role requires someone who values accountability, trust, and innovation.

CARE Court is a CARE Act funded homeless outreach and mental health wrap service in the Bay Area. Care Court is a way to allow family members to request court-ordered treatment, services, support, and a housing plan for certain people 18+ who have untreated schizophrenia or another psychotic disorder and who meet certain health, safety, or other criteria. BACS is seeking a licensed clinical program manager (LCSW/LMFT) to work in our Full Service Partnership division to launch and manage this 2 prong program for IHOT outreach team and FSP mental health services.

REQUIREMENTS
This is a 100% on site position. A car, driver’s license and insurance is required. The Program Manager must be 2 years post licensure to provide clinical supervision to associate level clinicians. Previous experience managing revenue and expense in a government contracted Medi-Cal/Cal AIM funded program is required.

DUTIES AND RESPONSIBILITIES (Essential Functions)

Oversees a community-based program that provides long-term case management to homeless adults, and previously incarcerated, forensic population.
Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based, and culturally relevant.
Manage the flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations.
Provide individual and group supervision to interns collecting clinical experience and hours.
Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports.
Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
Other duties as required.

QUALIFICATIONS:

Program Manager: LCSW/LMFT/PsyD + 2 years post licensure.
Two years’ experience post-licensure in a behavioral science field.
Three years of progressive administrative, direct service, and leadership skills and experience in the social service field.
Revenue and expense responsiblity for government contract funded mental health services.
Demonstrated capacity to lead diverse and multi-disciplinary teams toward a common goal required.
Knowledge of CalAIM, Medi-Cal billing criteria and documentation requirements.
Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.

COMPENSATION AND BENEFITS

Competitive salary of $170,000 exempt
Fully paid medical, dental, vision, and life insurance coverage for employees and children.
32 days off (PTO/Holiday), increasing with tenure, includes your birthday off.
403b with BACS matching contribution after one year of service, BACS matching contribution.
After 1 year of service - $3,000 per year student loan debt payment, tuition or continuing ed costs. Up to $15,000 over 5 years.
One month PAID sabbatical after 8 Years – not charging PTO.
Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
Significant internal growth opportunities.

Our Commitment to Diversity, Equity, Inclusion & Belonging

Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.

Continue reading our about our commitment at nonprofithr.com/deinow.

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