Health Informatics Analyst (Health Care for the Homeless)

Baltimore, MD
Full Time
Mid Level

Job Function: At least 50% of position will be remote; however, the position will be required to report on-site upon request of their supervisor or the agency. General telework location must be within reasonable driving distance of our Baltimore-based offices. 


The Health Informatics Analyst helps the agency to improve the services it provides by ensuring clinical data quality and integrity. They provide actionable data analysis and visualizations needed for high functioning business operations, quality improvement and risk management activities. The Analyst also trains and supports staff in proper use of the EHR and related applications.   


Key Role Responsibilities 

  • Collect, monitor, and analyze quantitative and qualitative data on individual, team and organizational levels in order to support continuous performance improvement. Create data visualizations, dashboards and scorecards to support help departments understand and take action. 

  • Work with departments to understand business problems and opportunities, and to identify ways in which data mining and reporting can lead to solutions. Help end users interpret and understand data so they may use the information to drive operational improvement.  

  • Interpret data using a variety of analytical methods. Develop process for reviewing query performance and optimizing code. Develop data models to visualize database structure.  

  • Reconcile, test and implement data solutions for reports. Construct complex database queries and perform complex data mining exercises independently. 

  • Manage, troubleshoot and close Health Informatics support tickets and requests in a timely fashion. 

  • Train and update staff on the EHR and other informatics applications. Design and develop workflows and manuals to aid in training and documentation. 

  • Assist with maintaining bolt-on solutions and software to create an overall seamless experience to end users.  This includes dental EMR software, reporting tools, integrated faxing and other ancillary support functionality.  


Key Agency Responsibilities 

In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment: 

  • Models and reinforces the Health Care for the Homeless core values of dignity, authenticity, hope, justice, passion and balance 

  • Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission  

  • Performs other duties on an as-needed basis 

  • Protects clients’ personal health information by maintaining compliance with HIPAA and other relevant health care related IT security regulations 

Knowledge, Experience and Skills  

Formal Education and Training  

  • Bachelor’s degree in Computer Science, Management Information Systems, Health Information Management & Technology, Health Informatics or related field required 

  • Advanced knowledge of statistical analysis tools (e.g., Excel, Access, SPSS, SASS, R, SQL, Tableau) 

  • Expert level knowledge of HIPAA privacy and security requirements 



  • Three years of experience supporting electronic health record applications, case management software platform  

  • Three years of experience with SQL servers and relational database systems; advanced level programming ability in SQL  

  • Two years of experience designing effective presentations and visualizations using statistical analysis tools 


  • Strong interpersonal and relationship-building skills 

  • Good judgment and decision-making abilities 

  • Superior attention to detail and organizational skills 

  • Strong analytic skills; able to gather and interpret complex data and present in a meaningful, user-friendly format 

  • Strong written and verbal communication skills 

  • Self-motivated; able to independently prioritize multiple projects and make thoughtful, considered decisions 

  • Proactive and curious approach to work 


Health Care for the Homeless is an equal opportunity employer and is committed to racial equity and inclusion. We make a particular effort to recruit and promote Black, Indigenous and People of Color (BIPOC) for open positions. BIPOC, LGBTQIA+ individuals, people with disabilities, and people with other marginalized identities are encouraged to apply. 

Our Commitment to Diversity, Equity, Inclusion & Belonging

Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.

Continue reading our about our commitment at


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